Course Title: Team Leader/Supervisor Development

Who Should Attend:

Those who are new to the role or are about to be promoted. Those who have had little or no exposure to the key competencies required to successfully manage their First Steps into Management.

Learning Objectives:

By the end of the workshop delegates will be able to:

• Define and understand the role of the Team Leader/Supervisor.
• Manage their Team effectively.
• Manage themselves effectively.
• Make the transition from team member to team leader with confidence.

Contents:

• Tutor and delegate introductions.
• Agreement of course objectives/Learning Logs.
• Background to the Role
• Defining the Role.
• Objectives/Prioritising
• Planning and organising self/others
• Communicating clearly.
• Instruction giving.
• How to Motivate the Team.
• How to Delegate Effectively.
• Achieving Results.
• Personal Time Management Techniques.
• Action Planning.

Duration: Two days