Course Title: Coaching Skills for Managers

Who Should Attend:

Managers, supervisors, team leaders and HR personnel who wish to assist others in improving workplace performance through the application of best practise coaching skills.

Learning Objectives:

By the end of the course participants will:

• Understand the benefits to be gained from effective coaching.
• Understand their role as workplace coach.
• Understand the key steps to effective coaching.
• Have identified and practised the key skills.
• Have produced a Personal Development Plan.

Contents:

• Tutor and delegate introductions.
• Agreement of course contents and personal Learning Objectives.
• Agreeing a definition of coaching and how it differs from other improvement tools.
• The role of the workplace coach.
• The benefits of coaching.
• When should we do it?
• The coaching process.
• The key skills required.
• Learning styles.
• Coaching styles.
• Individual and group role plays.
• Personal Development Plans.

Duration: One day