Managing Diversity in the Workplace

 Who Should Attend?

Those who are tasked with helping their organisation embrace diversity, based on the belief that respect for individuals, lies at the heart of running an organisation.

Aims:

• To position diversity as a strategic business objective as opposed to an imposed legal “must do.”
• T o foster an environment where respect for the individual is the driving force behind relationships with employees and customers alike.

 Learning Objectives:

This course will enable participants to:

• Define diversity accurately.
• Make the link between diversity and good business practice.
• Differentiate between “equality” and treating people fairly.
• Recognise and encourage behaviours which demonstrate respect for employees and customers alike.
• Challenge behaviours which demonstrate lack of respect.
• Assess the implications for organisations in the legislation covering diversity.

 Content:

• What diversity really means.
• The business case for diversity.
• Why treating everyone “equally” is poor management.
• Personal prejudices.
• How we label people.
• Beliefs, attitudes and behaviour –the difference.
• What the law says.
• Making our organisation truly diverse-the challenge.