Course Title: Making Meetings Work

Who Should Attend:

Those who attend and/or chair meetings and need to ensure that they are an effective forum for achieving results.

Learning Objectives:

By the end of the workshop delegates will be able to:

• Increase the efficiency of their meetings.
• Lead and control meetings effectively.
• Make an effective contribution to a meeting.
• Deal with difficult attendees.

Contents:

• Tutor and delegate introduction.
• Agreement of Learning Objectives/Learning logs.
• Possible Functions of a Meeting.
• Types of Meetings.
• When They Work – When They Don’t.
• The Responsibilities of The Chair.
• The Skills of Chairing Meetings.
• Things to do:   Before-During-After.
• The ‘Three Laws of Meetings’.
• Dealing with Problem People.
• Handling Problem Situations.
• Action Planning to increase Personal Effectiveness.

Duration: One day