Workshop Title: Fundamentals of Change Management

Who Should Attend:

Those who are dealing with and/or managing Business Change. Those with responsibility for the successful implementation of organisational change.

Learning Objectives:

By the end of the programme delegates will be able to understand:

• Where Change comes from and the possible repurcussions of poor implementation.
• A range of implementation techniques.
• How to create a positive environment.
• Effective techniques for 'selling change'.

Contents:

• Tutor and delegate introductions.
• Where Change comes from.
• Types of ‘Change’.
• Reasons why Change programmes fail.
• Likely responses to Change.
• The role of the Leader/Manager
• Presenting a persuasive case
• The need for effective Communication.
• Overcoming resistance.
• Models for successful Change implementation.
• The need for Change Agents.
• Creating a Positive Environment for Change.
• Exercises to aid Learning.
• Action Planning for transfer of Learning.
• Evaluation and course review.

Duration: 2.0 days