Workshop Title: Professional Selling Skills

Who should Attend:

Those who wish to improve their selling skills or require a refresher.

Learning Objectives:

As a result of attending this workshop delegates will:

• Understand the Six Step process for Successful Selling.
• Understand the Key Skills which underpin each step.
• Be able to improve their level of performance in a Selling situation.

Contents:

• Tutor and delegate introductions.
• Agreement of objectives/Learning Logs.
• What is Selling?
• The right inter-personal behaviour.
• Things to Prepare.
• The ‘5 P’ Principle.
• Opening the Door.
• Getting passed the gatekeeper.
• Questioning and Listening.
• Body Language.
• Developing Empathy and Rapport
• Features v Benefits
• Overcoming Objections
• Gaining Commitment.
• Closing the Sale.
• Before You Leave.
• Personal Action Planning.
• Evaluation.

Duration: One day